Simulate Lead
No real calls or SMS will be placed yet. The app is in voice dry-run mode because twilio credentials are not configured in
.env and the server was not restarted with them.Reps
| Priority | Rep | Phone | Timezone | Working | Channel | WhatsApp / Telegram | Status | Active Attempt | Action |
|---|---|---|---|---|---|---|---|---|---|
| 1 | TEST | 12334 | 23:11 America/New_York | Off hours | Desktop extension | - | On duty | - |
|
Each rep must have a unique priority. Lower number gets called first, but reps outside 8:00 AM to 9:30 PM in their own timezone are skipped.
Cost-saving MVP path: desktop reps use the extension to accept and open Close; mobile reps use SignalWire to press 1 and receive the Close link by SMS. Full phone bridging is still available as a fallback.
Desktop Extension
Load the unpacked Chrome extension from extension, set API base URL to http://127.0.0.1:3000, and set Rep ID to the rep id shown in /api/reps. The extension polls for routed leads, lets the rep accept, then opens the Close lead link.
Close CRM Connection
webhook_created
Webhook signature saved
Close cannot send webhooks to localhost. For real testing, expose this app with ngrok or cloudflared, then use the public https:// URL here.
Webhook endpoint: /api/webhooks/close. Current webhook ID: whsub_16gbSTFmqo6VPHzXMwlDVF.
Recent Attempts
| Created | Lead | Rep | Status | Outcome | Connected | Test Action |
|---|---|---|---|---|---|---|
| 5/19/2026, 10:50:03 PM | SignalWire SMS Test Lead | None | completed | signalwire_sms_link_dry_run | - | - |
| 5/19/2026, 10:49:44 PM | Extension Test Lead | None | completed | extension_accepted_open_close | - | - |
| 5/19/2026, 9:00:12 AM | Jordan Application Lead | None | completed | dry_run_completed | 2026-05-19T13:01:05.407Z | - |
| 5/19/2026, 8:28:29 AM | Jordan Application Lead | None | completed | dry_run_completed | 2026-05-19T12:28:45.532Z | - |
| 5/19/2026, 8:26:59 AM | Jordan Application Lead | None | no_reps_available | no_reps_available | - | - |
| 5/19/2026, 8:26:58 AM | Jordan Application Lead | None | completed | dry_run_completed | 2026-05-19T12:27:06.606Z | - |
| 5/19/2026, 8:26:56 AM | Jordan Application Lead | None | no_reps_available | no_reps_available | - | - |
| 5/18/2026, 10:53:02 PM | Jordan Application Lead | None | completed | dry_run_completed | 2026-05-19T02:53:02.994Z | - |
| 5/18/2026, 10:49:13 PM | Jordan Application Lead | None | completed | dry_run_completed | 2026-05-19T02:51:40.287Z | - |